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Our commitment to accessibility

The National Archives is committed to making its websites as accessible as possible to users with visual, hearing, motor or cognitive impairments.

We believe making a website accessible is about more than simply meeting a set of technical standards. The National Archives web team involves users at all stages of our design work and actively work in partnership with disabled people to explore ways to improve our online services.

We know we don't always get it right and welcome feedback. If you would like to contact us and share your experience you can email the Web Team at webmaster@nationalarchives.gov.uk. Where possible, please tell us your operating system, for example 'Windows XP'; your browser, for example 'Internet Explorer 7.0' and your Internet Service Provider, for example 'AOL' or 'BT'.

However, some of our holdings cannot be processed in a fully accessible format. If you require assistance, please contact us:

Post: The National Archives, Kew, Richmond, Surrey, TW9 4DU
Email: webmaster@nationalarchives.gov.uk
Phone: +44 (0) 20 8876 3444
Minicom: +44 (0) 20 8392 9198

Our websites

The design of our websites includes a number of accessibility features including:

  • the ability to adjust text sizes
  • alternative texts for images
  • the use of cascading style sheets
  • access keys
  • transcripts for video content
  • captioning in video content 

Access keys used throughout this site

To use access keys use Alt + access key on the PC, and Ctrl + access key on the Apple Mac. In Internet Explorer use the enter/return key to go to the linked page.

  • Primary access keys

  • s Skip navigation
  • 1 Home page
  • 2 News
  • 3 A to Z index
  • 4 Search
  • 5 Visit us
  • 6 Help
  • 7 Complaints procedure
  • 8 Terms of use
  • 9 Contact us
  • 0 Access key details (this page)
  • Secondary access keys (may not be available throughout entire site)

  • i About us
  • c Quick animated guides
  • m Catalogues and online records
  • p Information management
  • u Shop online
  • y Working with us
  • j Jump to content (skip left-hand menu)
  • k Close window