Universal Access To All Knowledge
Home Donate | Forums | FAQs | Contributions | Terms, Privacy, & Copyright | Contact | Volunteer Positions | Jobs | Bios
Search: Advanced Search
Anonymous User (login or join us) Upload

Reply to this post | See parent post | Go Back
View Post [edit]

Poster: Administrator, Curator, or Staff Jeff Kaplan Date: December 27, 2010 10:14:13pm
Forum: etree Subject: Re: Server issues

we've been having locator issues.

Reply to this post
Reply [edit]

Poster: Administrator, Curator, or Staff greenone Date: December 28, 2010 07:32:40am
Forum: etree Subject: Re: Server issues

Thanks...can you explain a bit more what that means? Is the solution I posted the correct one? Is there anything else we should do? Are both of those errors related to locator problems? What other kinds of issues do locator problems cause, and what kinds should we report or not report?

Reply to this post
Reply [edit]

Poster: Administrator, Curator, or Staff Jeff Kaplan Date: December 28, 2010 11:01:06am
Forum: etree Subject: Re: Server issues

this is an ops issue. there is nothing for users to do any differently other than be patient.

the two messages typically seen when the locator fails to find the data are:

"The specified item was not found "live" in the US cluster or does not have metadata."

or

"The item you are trying to edit does not have metadata or the metadata is not parseable. It will need to be rebuilt or fixed first."

sorry for the inconveniences.

Terms of Use (10 Mar 2001)